We may collect personal and non-personal information from users, donors, and visitors when they interact with our platform.
Personal information may include:
Full name
Email address
Phone number
Billing or payment information
Bank account details
Government-issued identification documents
Address and location information
Campaign-related information and uploaded documents
This information is collected when you:
Create an account
Start a fundraiser
Make a donation
Contact support
Submit verification documents
Subscribe to updates or newsletters
We may automatically collect certain technical and usage-related information, including:
Browser type and version
Device information
IP address
Operating system
Website usage statistics
Referral links and browsing behavior
Cookies and tracking data
This information helps us improve platform performance, security, and user experience.
We use the information collected for purposes including:
Operating and maintaining the WeGiver platform
Processing donations and transactions
Verifying identities and fundraising campaigns
Providing customer support
Improving website functionality and user experience
Communicating important updates and notifications
Preventing fraud, abuse, and unauthorized activity
Complying with legal and regulatory obligations
Sending newsletters or promotional communications with user consent
We do not sell personal information to third parties.
We may share user information only when necessary and under appropriate safeguards.
Information may be shared with:
Trusted payment gateway providers
Banking and financial service partners
Identity verification providers
Technical service providers and hosting partners
Legal authorities where required by law
All third-party providers are expected to maintain confidentiality and use information only for authorized purposes.
WeGiver uses secure payment processing systems and reasonable security practices to protect user and donor information.
While we strive to protect all data and transactions, no online platform or internet transmission can guarantee absolute security.
Users are responsible for keeping their login credentials confidential.
WeGiver may use cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze traffic and usage behavior
Enhance user experience
Users may disable cookies through browser settings; however, certain features of the platform may not function properly.
We retain personal information only for as long as necessary to:
Provide our services
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce platform policies
Certain information may be retained longer where required by law or for security purposes.
Users are responsible for:
Providing accurate information
Maintaining the confidentiality of account credentials
Updating account information when necessary
Using the platform responsibly and lawfully
WeGiver is not responsible for unauthorized access caused by user negligence.
Our platform may contain links to third-party websites or services. WeGiver is not responsible for the privacy practices, content, or security of external websites.
Users are encouraged to review the privacy policies of third-party services separately.
WeGiver does not knowingly collect personal information from children under the age of 13 without parental or guardian consent.
If we become aware that a child has submitted personal information without authorization, we may remove such information from our systems.
To maintain platform safety and trust, WeGiver may monitor activity and review accounts for suspicious behavior, fraud, abuse, or policy violations.
We reserve the right to suspend accounts, pause transactions, or request additional verification where necessary.
Depending on applicable laws and regulations, users may have the right to:
Access personal information
Request corrections or updates
Request deletion of data
Withdraw consent for communications
Request information regarding stored data
Requests may be subject to verification and legal limitations.
WeGiver reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date. Continued use of the platform after changes indicates acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact the WeGiver support team through our official communication channels.