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FAQ

Donation & Campaign FAQs
How do campaign owners receive funds?

Funds are transferred securely to the registered bank account after verification and processing.

Can I donate anonymously?

Yes, donors can choose to keep their identity private while making a donation.

How long does campaign approval take?

Most campaigns are reviewed and approved within 24–48 hours.

Who can create a campaign?

Anyone in genuine need or supporting a verified cause can create a fundraising campaign on WeGiver.

Is WeGiver secure?

Yes, WeGiver uses secure payment gateways and encrypted transactions to keep your donations and personal information safe.

How do I start a fundraiser?

Simply create an account, fill in your campaign details, upload images or documents, and submit your fundraiser for review.

What is WeGiver?

WeGiver is a crowdfunding platform that helps people raise funds for medical emergencies, education, social causes, and humanitarian support.

Are there any platform fees?

WeGiver may charge a payment processing fee due to secured payment gateways.

Can I share my campaign on social media?

Yes, you can easily share your fundraiser through WhatsApp, Facebook, Instagram, and other social platforms.

What causes can be raised on WeGiver?

Medical emergencies, education support, disaster relief, NGO causes, memorial funds, animal welfare, and more.

Can donors get a refund?

Refund policies may vary depending on the campaign status and platform guidelines.

How can I contact support?

You can contact our support team through email or the Contact Us page for any assistance.

Is identity verification required?

Yes, campaign organizers may need to submit valid documents for verification and transparency.

How quickly are donations processed?

Most donations are processed instantly through secure payment gateways.

Can I update my campaign after publishing?

Yes, campaign owners can post updates, add images, and share progress with donors.

What payment methods are supported?

WeGiver supports multiple secure payment methods including cards, UPI, net banking, and wallets.

Is there a minimum donation amount?

No, donors can contribute any amount they wish to support a campaign.

What happens if a campaign does not reach its goal?

The raised amount can still be withdrawn according to platform policies and campaign eligibility.

How do donors know a campaign is genuine?

WeGiver reviews campaigns and may verify documents before approval to ensure trust and transparency.

Can NGOs use WeGiver?

Yes, NGOs and charitable organizations can create fundraising campaigns on WeGiver.

How can I track my donations?

Donors can view their donation history and payment details from their account dashboard.

Does WeGiver provide customer support?

Yes, our support team is available to help with campaigns, donations, and technical issues.

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